Skip to content
Boston Career Explorer

Compare jobs

Put up to three jobs side by side. Pay and jobs are for Greater Boston, growth is for Massachusetts, and entry requirements are typical for the U.S.

Side-by-side comparison of Customer Service Representatives
Measure
Median pay, Greater Boston$49,920
Hourly median$24.00/hr
Middle half of workers earn$42,760 – $62,040
Jobs in Greater Boston37,780
Massachusetts change 2024–34−6.6%
Massachusetts openings a year6,580
Typical U.S. entry educationHigh school diploma or equivalent
Related work experienceNone
On-the-job trainingShort-term on-the-job training
AI exposure82Higher
Observed AI use todaySubstantial
Programs near Boston0

Tags mark the higher pay, jobs, growth and openings, the lower AI exposure, and the most programs. Education, experience and training are not ranked.

Talk to a career coach

A coach at the Office of Workforce Development can help you plan your next step, and connect you with training, apprenticeships and City partner programs that are not listed here.

Talk to a career coach