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Boston Career Explorer

Management

Food Service Managers

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Also called: Banquet Manager, Catering Manager, CDM (Certified Dietary Manager), Dining Service Director, F and B Manager (Food and Beverage Manager), Food Service Director

Median pay in Greater Boston
$92,650
$44.55/hr
Jobs in Greater Boston
3,280
Massachusetts 2024–2034
+5.9%
660 openings a year
Typical U.S. entry requirement
High school diploma or equivalent
plus Short-term on-the-job training; Less than 5 years of related work experience

Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.

Pay range in Greater Boston

Yearly pay in Greater Boston by percentile
10th25thMedian75th90th
$61,870$75,390$92,650$102,920$132,730

10% of workers earn less than the first figure and 10% earn more than the last.

What you’d do

  • Count money and make bank deposits.
  • Establish standards for personnel performance and customer service.
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Schedule staff hours and assign duties.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.

AI and this job

AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.

Moderate exposure52 of 100

The index averages three national research measures, each shown as a percentile of all jobs:

  • AIOE 43
  • Language-model AIOE 49
  • GPTs-are-GPTs 63

Observed AI use today: Little or none (Anthropic Economic Index)

AI exposure is moderate, but little or no observed AI use has been reported so far. Tools could help with tasks like scheduling staff, tracking money, and keeping sanitation records. Setting service standards and resolving food or service complaints depend on people and are less likely to be handed to AI.

Likely to change

  • Scheduling staff hours and duties
  • Tracking cash and required records

Still relies on people

  • Resolving customer complaints in person
  • Setting standards and leading staff

Written with AI from the data on this page. Check with a career coach before making a decision.

Next steps from here

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Training near Boston

College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).

17 programs near Boston (plus 2 graduate)

Related occupations

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