Community and Social Service
Child, Family, and School Social Workers
Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers.
Also called: Adoption Social Worker, Case Manager, Case Worker, Child Protective Services Social Worker (CPS Social Worker), Family Protection Specialist, Family Resource Coordinator
- Median pay in Greater Boston
- $77,420
- $37.22/hr
- Jobs in Greater Boston
- 7,070
- Massachusetts 2024–2034
- +4.2%
- 930 openings a year
- Typical U.S. entry requirement
- Bachelor's degree
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $49,970 | $62,150 | $77,420 | $97,860 | $108,810 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Maintain case history records and prepare reports.
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.
- Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided.
- Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
- Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Moderate exposure62 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 65
- Language-model AIOE 73
- GPTs-are-GPTs 49
Observed AI use today: Little or none (Anthropic Economic Index)
This job has moderate AI exposure, so AI tools may help with some of the paperwork, such as case records and reports. Little AI use has been observed so far. Interviewing families, working with schools and courts, and testifying at hearings still rely on people.
Likely to change
- Drafting case history records and reports
- Organizing service plans and follow-up notes
Still relies on people
- Interviewing children and families in person
- Connecting families, schools, and courts
Written with AI from the data on this page. Check with a career coach before making a decision.
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Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
11 programs near Boston (plus 19 graduate)
Boston University (school website, opens in a new tab)
Boston, MA · 2.6 mi from City Hall
Social Work, Other · Certificate (2 to 4 years)
6 completed in 2023-24
Simmons University (school website, opens in a new tab)
Boston, MA · 2.6 mi from City Hall
Social Work · Bachelor's degree
44 completed in 2023-24
University of Massachusetts-Boston (school website, opens in a new tab)
Boston, MA · 3.4 mi from City Hall
Social Work · Bachelor's degree
20 completed in 2023-24
Emmanuel College (school website, opens in a new tab)
Boston, MA · 2.7 mi from City Hall
Developmental and Child Psychology · Bachelor's degree
14 completed in 2023-24
Boston University (school website, opens in a new tab)
Boston, MA · 2.6 mi from City Hall
Youth Services/Administration · Bachelor's degree
1 completed in 2023-24
Bridgewater State University (school website, opens in a new tab)
Bridgewater, MA · 26.1 mi from City Hall
Social Work · Bachelor's degree
76 completed in 2023-24
Salem State University (school website, opens in a new tab)
Salem, MA · 13.1 mi from City Hall
Social Work · Bachelor's degree
42 completed in 2023-24
University of New Hampshire-Main Campus (school website, opens in a new tab)
Durham, NH · 53.9 mi from City Hall
Social Work · Bachelor's degree
34 completed in 2023-24
Lesley University (school website, opens in a new tab)
Cambridge, MA · 3.3 mi from City Hall
Social Work · Bachelor's degree
11 completed in 2023-24
Regis College (school website, opens in a new tab)
Weston, MA · 12.9 mi from City Hall
Social Work · Bachelor's degree
5 completed in 2023-24
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Talk to a career coach
A coach at the Office of Workforce Development can help you plan your next step, and connect you with training, apprenticeships and City partner programs that are not listed here.
Talk to a career coach