Community and Social Service
Community Health Workers
Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.
Also called: Communicable Disease Liaison, Community Health Coordinator, Community Health Outreach Worker, Community Health Program Coordinator, Community Health Program Representative (Community Health Program Rep), Community Health Promoter
- Median pay in Greater Boston
- $56,920
- $27.37/hr
- Jobs in Greater Boston
- 1,940
- Massachusetts 2024–2034
- +9.5%
- 280 openings a year
- Typical U.S. entry requirement
- High school diploma or equivalent
- plus Short-term on-the-job training
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $45,230 | $50,080 | $56,920 | $64,010 | $78,340 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required.
- Monitor nutrition of children, elderly, or other high-risk groups.
- Maintain updated client records with plans, notes, appropriate forms, or related information.
- Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
- Advise clients or community groups on issues related to self-care, such as diabetes management.
- Refer community members to needed health services.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Moderate exposure51 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 47
- Language-model AIOE 51
- GPTs-are-GPTs 56
Observed AI use today: Little or none (Anthropic Economic Index)
AI exposure for this job is moderate, and observed AI use is little or none so far. AI tools could help with record-keeping and tracking client follow-ups. They do not replace the in-person work of building trust, giving health advice, and speaking up for clients. Federal projections expect more demand for community health workers.
Likely to change
- Updating client records and notes
- Tracking client follow-up contacts
Still relies on people
- Building trust with residents in person
- Advocating for clients with providers and agencies
What federal projections say
“Demand change - share increases as community health workers are uniquely positioned to support cost-effective healthcare services, such as advising members of the public or community groups on issues related to improving general health, including diet, exercise, and reducing the spread of communicable diseases.”
Written with AI from the data on this page. Check with a career coach before making a decision.
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Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
22 programs near Boston (plus 16 graduate)
Simmons University (school website, opens in a new tab)
Boston, MA · 2.6 mi from City Hall
Public Health Education and Promotion · Bachelor's degree
18 completed in 2023-24
MCPHS University (school website, opens in a new tab)
Boston, MA · 2.7 mi from City Hall
Public Health, General · Bachelor's degree
8 completed in 2023-24
Cambridge College (school website, opens in a new tab)
Boston, MA · 1.6 mi from City Hall
Health and Wellness, General · Bachelor's degree
2 completed in 2023-24
Northeastern University (school website, opens in a new tab)
Boston, MA · 2.1 mi from City Hall
Public Health, General · Bachelor's degree
1 completed in 2023-24
North Shore Community College (school website, opens in a new tab)
Danvers, MA · 16.5 mi from City Hall
Community Health Services/Liaison/Counseling · Certificate (12 weeks to 1 year)
7 completed in 2023-24
Northern Essex Community College (school website, opens in a new tab)
Haverhill, MA · 30.1 mi from City Hall
Community Health Services/Liaison/Counseling · Associate degree
5 completed in 2023-24
Dean College (school website, opens in a new tab)
Franklin, MA · 25.7 mi from City Hall
Health and Wellness, General · Associate degree
1 completed in 2023-24
University of Massachusetts-Lowell (school website, opens in a new tab)
Lowell, MA · 24.4 mi from City Hall
Public Health, General · Bachelor's degree
82 completed in 2023-24
Tufts University (school website, opens in a new tab)
Medford, MA · 4.5 mi from City Hall
Community Health and Preventive Medicine · Bachelor's degree
57 completed in 2023-24
Curry College (school website, opens in a new tab)
Milton, MA · 8.9 mi from City Hall
Public Health, General · Bachelor's degree
19 completed in 2023-24
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Talk to a career coach
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