Food Preparation and Serving Related
Waiters and Waitresses
Take orders and serve food and beverages to patrons at tables in dining establishment.
Also called: Banquet Server, Busser, Cocktail Server, Food Runner, Food Server, Restaurant Server
- Median pay in Greater Boston
- $39,270
- $18.88/hr
- Jobs in Greater Boston
- 41,570
- Massachusetts 2024–2034
- −0.9%
- 9,940 openings a year
- Typical U.S. entry requirement
- No formal educational credential
- plus Short-term on-the-job training
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $31,930 | $35,880 | $39,270 | $45,910 | $64,150 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Collect payments from customers.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
- Take orders from patrons for food or beverages.
- Prepare checks that itemize and total meal costs and sales taxes.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Lower exposure31 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 19
- Language-model AIOE 34
- GPTs-are-GPTs 39
Observed AI use today: Little or none (Anthropic Economic Index)
AI exposure for this job is on the lower side, and observed AI use is little or none so far. AI tools may help with taking orders, sending them to the kitchen, and processing payments. Checking in with guests, fixing problems at the table, and checking IDs still rely on people. Massachusetts job numbers are projected to dip slightly (-0.9%).
Likely to change
- Entering orders and sending them to kitchen
- Processing customer payments
Still relies on people
- Checking in with guests and fixing problems
- Checking IDs and reading the table
Written with AI from the data on this page. Check with a career coach before making a decision.
Next steps from here
Related jobs that build on what you already do.
Cooks, Restaurant
Your knowledge of restaurant orders and pace carries over to the kitchen, with higher median pay ($45,830) and projected growth of 14.3%.
- Pay difference
- +$6,560 median
- AI exposure
- Lower
- MA growth
- +14.3%
- To get started
- No formal educational credential
Cooks, Institution and Cafeteria
Food service experience carries over to cafeteria cooking, which has a higher median pay ($48,530) and needs only short-term on-the-job training.
- Pay difference
- +$9,260 median
- AI exposure
- Lower
- MA growth
- +4.7%
- To get started
- No formal educational credential
Exercise Trainers and Group Fitness Instructors
Reading people and helping them in person carries over to fitness instruction, with higher median pay ($65,190) and projected growth of 14.0%.
- Pay difference
- +$25,920 median
- AI exposure
- Lower
- MA growth
- +14.0%
- To get started
- High school diploma or equivalent
Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
No college programs near Boston map to this job. Many people enter through on-the-job training or apprenticeship.
Talk to a career coach at the Office of Workforce Development about apprenticeships and City partner programs.
Related occupations
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Food Servers, Nonrestaurant
- Bartenders
- Fast Food and Counter Workers
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
- Food Preparation Workers
- Food Service Managers
- Cooks, Short Order
- First-Line Supervisors of Food Preparation and Serving Workers
- Chefs and Head Cooks
Talk to a career coach
A coach at the Office of Workforce Development can help you plan your next step, and connect you with training, apprenticeships and City partner programs that are not listed here.
Talk to a career coach