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Boston Career Explorer

Management

Lodging Managers

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Also called: Bed and Breakfast Innkeeper, Front Desk Manager, Front Office Director, Front Office Manager, Guest Relations Manager, Guest Services Manager

Median pay in Greater Boston
$97,860
$47.05/hr
Jobs in Greater Boston
Not published
Massachusetts 2024–2034
+4.5%
70 openings a year
Typical U.S. entry requirement
High school diploma or equivalent
Less than 5 years of related work experience

Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.

Pay range in Greater Boston

Yearly pay in Greater Boston by percentile
10th25thMedian75th90th
$66,250$77,620$97,860$127,300$167,090

10% of workers earn less than the first figure and 10% earn more than the last.

What you’d do

  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Confer and cooperate with other managers to ensure coordination of hotel activities.
  • Greet and register guests.
  • Monitor the revenue activity of the hotel or facility.
  • Manage and maintain temporary or permanent lodging facilities.

AI and this job

AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.

Moderate exposure59 of 100

The index averages three national research measures, each shown as a percentile of all jobs:

  • AIOE 57
  • Language-model AIOE 58
  • GPTs-are-GPTs 62

Observed AI use today: Some (Anthropic Economic Index)

AI exposure for this job is moderate, and some AI use has been observed. AI tools can help with answering routine guest questions, tracking revenue, and supporting room-rate and budget planning. Greeting guests, calming complaints, and working with other managers depend on people.

Likely to change

  • Answering routine guest questions
  • Tracking revenue and room rates

Still relies on people

  • Resolving guest complaints face to face
  • Coordinating with other department managers

Written with AI from the data on this page. Check with a career coach before making a decision.

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Training near Boston

College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).

16 programs near Boston (plus 1 graduate)

Related occupations

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