Business and Financial Operations
Credit Counselors
Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explain loan requirements or restrictions. May help develop debt management plans or student financial aid packages. May advise on credit issues, or provide budget, mortgage, bankruptcy, or student financial aid counseling.
Also called: Accredited Financial Counselor, Budget Credit Counselor, Certified Consumer Credit and Housing Counselor, Certified Credit Consultant, Certified Credit Counselor, Certified Financial Coach
- Median pay in Greater Boston
- $64,080
- $30.81/hr
- Jobs in Greater Boston
- 620
- Massachusetts 2024–2034
- +3.0%
- 60 openings a year
- Typical U.S. entry requirement
- Bachelor's degree
- plus Moderate-term on-the-job training
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $44,730 | $57,790 | $64,080 | $80,340 | $97,800 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
- Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
- Calculate clients' available monthly income to meet debt obligations.
- Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
- Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
- Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Higher exposure94 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 95
- Language-model AIOE 90
- GPTs-are-GPTs 98
Observed AI use today: Substantial (Anthropic Economic Index)
Credit counseling has higher AI exposure, and observed AI use is already substantial. AI tools can help with reviewing credit reports, calculating monthly income, and building draft budgets or answering routine questions by chat. Talking with clients about money stress and helping them choose a path still depends on people. Massachusetts job growth is projected at 3.0%.
Likely to change
- Reviewing credit reports and income figures
- Drafting budgets and debt management plans
Still relies on people
- Building trust with clients under financial stress
- Guiding clients through big decisions like bankruptcy
Written with AI from the data on this page. Check with a career coach before making a decision.
Next steps from here
Related jobs that build on what you already do.
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Interviewing clients and assessing their situations carry over directly. This move offers a $77,420 Boston median pay, 4.2% projected growth, and lower AI exposure.
- Pay difference
- +$13,340 median
- AI exposure
- Moderate
- MA growth
- +4.2%
- To get started
- Bachelor's degree
Compliance Officers
Reviewing records and documents for eligibility and liability builds on your financial review skills. Boston median pay is $103,940.
- Pay difference
- +$39,860 median
- AI exposure
- Higher
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- +3.0%
- To get started
- Bachelor's degree
Social and Community Service Managers
Your experience with clients and with planning and oversight can lead to managing programs and staff. Projected growth is 6.2%, and Boston median pay is $85,430.
- Pay difference
- +$21,350 median
- AI exposure
- Higher
- MA growth
- +6.2%
- To get started
- Bachelor's degree
Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
4 programs near Boston
Suffolk University (school website, opens in a new tab)
Boston, MA · 0.2 mi from City Hall
Financial Planning and Services · Certificate (1 to 2 years)
4 completed in 2023-24
Suffolk University (school website, opens in a new tab)
Boston, MA · 0.2 mi from City Hall
Financial Planning and Services · Bachelor's degree
7 completed in 2023-24
Merrimack College (school website, opens in a new tab)
North Andover, MA · 21.5 mi from City Hall
Financial Planning and Services · Bachelor's degree
10 completed in 2023-24
Regis College (school website, opens in a new tab)
Weston, MA · 12.9 mi from City Hall
Financial Planning and Services · Bachelor's degree
1 completed in 2023-24
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Talk to a career coach
A coach at the Office of Workforce Development can help you plan your next step, and connect you with training, apprenticeships and City partner programs that are not listed here.
Talk to a career coach