Office and Administrative Support
Loan Interviewers and Clerks
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Also called: Licensed Loan Officer Assistant, Loan Analyst, Loan Assistant, Loan Clerk, Loan Originator, Loan Processor
- Median pay in Greater Boston
- $60,250
- $28.96/hr
- Jobs in Greater Boston
- 1,530
- Massachusetts 2024–2034
- −9.5%
- 180 openings a year
- Typical U.S. entry requirement
- High school diploma or equivalent
- plus Short-term on-the-job training
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $47,350 | $50,580 | $60,250 | $63,380 | $72,060 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- Answer questions and advise customers regarding loans and transactions.
- Submit loan applications with recommendation for underwriting approval.
- Verify and examine information and accuracy of loan application and closing documents.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Check value of customer collateral to be held as loan security.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Higher exposure86 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 93
- Language-model AIOE 86
- GPTs-are-GPTs 80
Observed AI use today: Substantial (Anthropic Economic Index)
AI exposure for this job is higher, and AI tools are already used substantially in this kind of work. Software can help collect applicant information, check documents, and record loan data. Explaining loan choices to customers and judging unusual cases still rely on people. Massachusetts jobs are projected to shrink 9.5% from 2024 to 2034.
Likely to change
- Collecting and recording applicant information
- Checking loan documents for accuracy
Still relies on people
- Explaining loan options to customers
- Handling unusual or sensitive cases
Written with AI from the data on this page. Check with a career coach before making a decision.
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Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
No college programs near Boston map to this job. Many people enter through on-the-job training or apprenticeship.
Talk to a career coach at the Office of Workforce Development about apprenticeships and City partner programs.
Related occupations
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