Protective Service
First-Line Supervisors of Correctional Officers
Directly supervise and coordinate activities of correctional officers and jailers.
Also called: Correctional Officer Captain, Correctional Supervisor
- Median pay in Greater Boston
- $105,930
- $50.93/hr
- Jobs in Greater Boston
- 320
- Massachusetts 2024–2034
- +1.5%
- 30 openings a year
- Typical U.S. entry requirement
- High school diploma or equivalent
- Less than 5 years of related work experience
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $81,230 | $95,500 | $105,930 | $114,430 | $126,350 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Take, receive, or check periodic inmate counts.
- Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
- Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
- Respond to emergencies, such as escapes.
- Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
- Supervise or perform searches of inmates or their quarters to locate contraband items.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Moderate exposure38 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 31
- Language-model AIOE 36
- GPTs-are-GPTs 48
Observed AI use today: Some (Anthropic Economic Index)
AI exposure for this job is moderate, and some observed AI use exists. AI tools could help with counts, records, and policy lookups. Supervising officers, keeping order, and responding to emergencies like escapes depend on people making fast judgment calls.
Likely to change
- Inmate counts and record checks
- Looking up policies and procedures
Still relies on people
- Directing and supporting correctional officers
- Responding to emergencies and keeping order
Written with AI from the data on this page. Check with a career coach before making a decision.
Next steps from here
Related jobs that build on what you already do.
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Safety habits and equipment checks carry over. The move offers a similar pay level ($111,490) and 13.3% expected growth, with long-term on-the-job training.
- Pay difference
- +$5,560 median
- AI exposure
- Lower
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- +13.3%
- To get started
- High school diploma or equivalent
Structural Iron and Steel Workers
Following strict safety rules and working as part of a team carry over. Pay is higher ($120,840) and the path starts with an apprenticeship.
- Pay difference
- +$14,910 median
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- +6.1%
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Glaziers
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- Pay difference
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- To get started
- High school diploma or equivalent
Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
15 programs near Boston (plus 5 graduate)
University of Massachusetts-Boston (school website, opens in a new tab)
Boston, MA · 3.4 mi from City Hall
Criminal Justice/Safety Studies · Bachelor's degree
127 completed in 2023-24
Northeastern University (school website, opens in a new tab)
Boston, MA · 2.1 mi from City Hall
Criminal Justice/Safety Studies · Bachelor's degree
33 completed in 2023-24
Boston University (school website, opens in a new tab)
Boston, MA · 2.6 mi from City Hall
Criminal Justice/Safety Studies · Bachelor's degree
3 completed in 2023-24
Cambridge College (school website, opens in a new tab)
Boston, MA · 1.6 mi from City Hall
Criminal Justice/Safety Studies · Bachelor's degree
3 completed in 2023-24
University of Massachusetts-Lowell (school website, opens in a new tab)
Lowell, MA · 24.4 mi from City Hall
Criminal Justice/Safety Studies · Certificate (12 weeks to 1 year)
2 completed in 2023-24
Middlesex Community College (school website, opens in a new tab)
Bedford, MA · 15.8 mi from City Hall
Criminal Justice/Safety Studies · Associate degree
25 completed in 2023-24
North Shore Community College (school website, opens in a new tab)
Danvers, MA · 16.5 mi from City Hall
Criminal Justice/Safety Studies · Associate degree
20 completed in 2023-24
Dean College (school website, opens in a new tab)
Franklin, MA · 25.7 mi from City Hall
Criminal Justice/Safety Studies · Associate degree
2 completed in 2023-24
Endicott College (school website, opens in a new tab)
Beverly, MA · 17.3 mi from City Hall
Criminal Justice/Safety Studies · Associate degree
1 completed in 2023-24
Bridgewater State University (school website, opens in a new tab)
Bridgewater, MA · 26.1 mi from City Hall
Criminal Justice/Safety Studies · Bachelor's degree
125 completed in 2023-24
Related occupations
- Correctional Officers and Jailers
- Probation Officers and Correctional Treatment Specialists
- First-Line Supervisors of Security Workers
- First-Line Supervisors of Police and Detectives
- Police and Sheriff's Patrol Officers
- Detectives and Criminal Investigators
- First-Line Supervisors of Office and Administrative Support Workers
- Bailiffs
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
- First-Line Supervisors of Personal Service Workers
Talk to a career coach
A coach at the Office of Workforce Development can help you plan your next step, and connect you with training, apprenticeships and City partner programs that are not listed here.
Talk to a career coach