Protective Service
First-Line Supervisors of Security Workers
Directly supervise and coordinate activities of security workers and security guards.
Also called: Campus Safety Chief, Public Safety Manager, Public Safety Supervisor, Security Chief, Security Director, Security Guard Supervisor
- Median pay in Greater Boston
- $57,890
- $27.83/hr
- Jobs in Greater Boston
- 1,600
- Massachusetts 2024–2034
- +4.1%
- 150 openings a year
- Typical U.S. entry requirement
- High school diploma or equivalent
- Less than 5 years of related work experience
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $48,280 | $49,590 | $57,890 | $72,940 | $81,610 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
- Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
- Monitor and authorize entry of employees, visitors, or other persons.
- Secure entrances and exits by locking doors and gates.
- Write reports documenting observations made while on patrol.
- Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Moderate exposure45 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- GPTs-are-GPTs 45
Observed AI use today: Not published (Anthropic Economic Index)
AI exposure for this job is moderate, so AI tools may help with some tasks but will not replace the hands-on work. Tools can help with writing patrol reports and tracking who comes and goes. Investigating alarms and altercations, patrolling, and securing doors still rely on people. Federal projections note that fewer security guards means fewer supervisors needed, so growth may be modest (4.1% in Massachusetts).
Likely to change
- Writing and organizing patrol reports
- Tracking and authorizing entry of visitors
Still relies on people
- Responding to alarms, altercations, and suspicious activity
- Patrolling and securing doors and gates in person
What federal projections say
“Demand change - share decreases as fewer security guards require proportionately fewer first-line supervisors.”
Written with AI from the data on this page. Check with a career coach before making a decision.
Next steps from here
Related jobs that build on what you already do.
Police and Sheriff's Patrol Officers
Your experience investigating disturbances, patrolling, and keeping order carries over. Patrol officers earn a $78,180 Boston median and need moderate-term on-the-job training.
- Pay difference
- +$20,290 median
- AI exposure
- Lower
- MA growth
- +4.7%
- To get started
- High school diploma or equivalent
First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
Supervising crews, setting work standards, and enforcing safety carry over. This role has a $68,100 Boston median and no on-the-job training requirement.
- Pay difference
- +$10,210 median
- AI exposure
- Moderate
- MA growth
- +3.0%
- To get started
- High school diploma or equivalent
Firefighters
Emergency response and safety skills carry over. Firefighting has a $73,990 Boston median, though it needs a postsecondary award and long-term training.
- Pay difference
- +$16,100 median
- AI exposure
- Lower
- MA growth
- +4.4%
- To get started
- Postsecondary nondegree award
Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
1 program near Boston (plus 1 graduate)
Dean College (school website, opens in a new tab)
Franklin, MA · 25.7 mi from City Hall
Securities Services Administration/Management · Bachelor's degree
16 completed in 2023-24
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- First-Line Supervisors of Non-Retail Sales Workers
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Talk to a career coach
A coach at the Office of Workforce Development can help you plan your next step, and connect you with training, apprenticeships and City partner programs that are not listed here.
Talk to a career coach