Personal Care and Service
Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Also called: Bell Captain, Bell Person, Bellhop, Bellman, Bellperson, Doorman
- Median pay in Greater Boston
- $43,090
- $20.71/hr
- Jobs in Greater Boston
- 1,100
- Massachusetts 2024–2034
- −1.8%
- 100 openings a year
- Typical U.S. entry requirement
- High school diploma or equivalent
- plus Short-term on-the-job training
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $34,150 | $34,150 | $43,090 | $47,160 | $57,150 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Lower exposure25 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 8
- Language-model AIOE 21
- GPTs-are-GPTs 46
Observed AI use today: Some (Anthropic Economic Index)
Baggage porters and bellhops have lower AI exposure, and observed AI use is some. AI tools may help with paperwork like claim checks and with arranging transportation. Carrying luggage, greeting guests, and keeping lobbies tidy are physical, in-person tasks. Massachusetts employment is projected to fall 1.8% by 2034.
Likely to change
- Tracking bags and claim checks
- Arranging guest transportation
Still relies on people
- Greeting and escorting guests in person
- Carrying luggage and loading vehicles
Written with AI from the data on this page. Check with a career coach before making a decision.
Next steps from here
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- Pay difference
- +$740 median
- AI exposure
- Lower
- MA growth
- +13.4%
- To get started
- High school diploma or equivalent
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- Pay difference
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- To get started
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- Pay difference
- +$4,710 median
- AI exposure
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- MA growth
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- To get started
- No formal educational credential
Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
No college programs near Boston map to this job. Many people enter through on-the-job training or apprenticeship.
Talk to a career coach at the Office of Workforce Development about apprenticeships and City partner programs.
Related occupations
Talk to a career coach
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