Management
Administrative Services Managers
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Also called: Administrative Coordinator, Administrative Director, Administrative Manager, Administrative Officer, Administrator, Business Administrator
- Median pay in Greater Boston
- $120,670
- $58.02/hr
- Jobs in Greater Boston
- 6,960
- Massachusetts 2024–2034
- +3.8%
- 800 openings a year
- Typical U.S. entry requirement
- Bachelor's degree
- Less than 5 years of related work experience
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $80,450 | $94,960 | $120,670 | $157,000 | $198,540 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Conduct classes to teach procedures to staff.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Higher exposure71 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 64
- Language-model AIOE 68
- GPTs-are-GPTs 80
Observed AI use today: Little or none (Anthropic Economic Index)
AI exposure for administrative services managers is higher, but observed AI use so far is little or none. Tools could help with reports, schedules, and spotting ways to improve processes. Handling supplies, setting department goals, and teaching staff new procedures still rely on people.
Likely to change
- Preparing operational reports and schedules
- Analyzing processes for improvements
Still relies on people
- Teaching procedures to staff
- Setting goals and handling physical supplies
Written with AI from the data on this page. Check with a career coach before making a decision.
Next steps from here
Related jobs that build on what you already do.
Industrial Production Managers
Coordinating operations, setting standards, and improving processes carry over, and this role offers higher pay with lower AI exposure.
- Pay difference
- +$32,540 median
- AI exposure
- Moderate
- MA growth
- +2.3%
- To get started
- Bachelor's degree
Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
60 programs near Boston (plus 32 graduate)
Bunker Hill Community College (school website, opens in a new tab)
Boston, MA · 1.2 mi from City Hall
Business Administration and Management, General · Associate degree
93 completed in 2023-24
Roxbury Community College (school website, opens in a new tab)
Roxbury Crossing, MA · 2.9 mi from City Hall
Business Administration and Management, General · Associate degree
19 completed in 2023-24
Cambridge College (school website, opens in a new tab)
Boston, MA · 1.6 mi from City Hall
Business Administration and Management, General · Associate degree
9 completed in 2023-24
Fisher College (school website, opens in a new tab)
Boston, MA · 0.9 mi from City Hall
Business Administration and Management, General · Associate degree
4 completed in 2023-24
Northeastern University (school website, opens in a new tab)
Boston, MA · 2.1 mi from City Hall
Business/Commerce, General · Bachelor's degree
983 completed in 2023-24
Boston University (school website, opens in a new tab)
Boston, MA · 2.6 mi from City Hall
Business Administration and Management, General · Bachelor's degree
713 completed in 2023-24
University of Massachusetts-Boston (school website, opens in a new tab)
Boston, MA · 3.4 mi from City Hall
Business Administration and Management, General · Bachelor's degree
361 completed in 2023-24
Suffolk University (school website, opens in a new tab)
Boston, MA · 0.2 mi from City Hall
Business Administration and Management, General · Bachelor's degree
66 completed in 2023-24
Emerson College (school website, opens in a new tab)
Boston, MA · 0.7 mi from City Hall
Business/Commerce, General · Bachelor's degree
58 completed in 2023-24
Northeastern University Professional Programs (school website, opens in a new tab)
Boston, MA · 2.1 mi from City Hall
Business Administration and Management, General · Bachelor's degree
54 completed in 2023-24
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Talk to a career coach
A coach at the Office of Workforce Development can help you plan your next step, and connect you with training, apprenticeships and City partner programs that are not listed here.
Talk to a career coach