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Boston Career Explorer

Management

Postmasters and Mail Superintendents

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Also called: Delivery Supervisor, Distribution Operation Supervisor (SDO), Distribution Operations Manager, Distribution Operations Supervisor, Mail Delivery Supervisor, Postal Supervisor

Median pay in Greater Boston
$101,150
$48.63/hr
Jobs in Greater Boston
180
Massachusetts 2024–2034
−0.8%
40 openings a year
Typical U.S. entry requirement
High school diploma or equivalent
plus Moderate-term on-the-job training; Less than 5 years of related work experience

Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.

Pay range in Greater Boston

Yearly pay in Greater Boston by percentile
10th25thMedian75th90th
$87,300$93,040$101,150$107,970$117,120

10% of workers earn less than the first figure and 10% earn more than the last.

What you’d do

  • Monitor employees' work schedules and attendance for payroll purposes.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Resolve customer complaints.
  • Prepare employee work schedules.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  • Hire and train employees, and evaluate their performance.

AI and this job

AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.

Higher exposure70 of 100

The index averages three national research measures, each shown as a percentile of all jobs:

  • AIOE 66
  • Language-model AIOE 70
  • GPTs-are-GPTs 73

Observed AI use today: Little or none (Anthropic Economic Index)

This job has higher AI exposure, which means AI tools could help with some of its paperwork. So far, little or no AI use has been observed in this work. Tools may help with schedules and attendance records, but running a post office, supervising mail handling, and resolving customer complaints still depend on people. Massachusetts projects a small drop in jobs (-0.8%) from 2024 to 2034.

Likely to change

  • Building employee work schedules
  • Tracking attendance for payroll

Still relies on people

  • Supervising mail processing on the floor
  • Resolving customer complaints face to face

Written with AI from the data on this page. Check with a career coach before making a decision.

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Training near Boston

College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).

1 program near Boston (plus 10 graduate)

Related occupations

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