Personal Care and Service
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Directly supervise and coordinate activities of entertainment and recreation related workers.
Also called: Caddymaster, Community Life Director, Guest Services Manager, Guest Services Supervisor, Hair Salon Manager, Recreation Coordinator
- Median pay in Greater Boston
- $58,000
- $27.89/hr
- Jobs in Greater Boston
- 2,020
- Massachusetts 2024–2034
- +6.5%
- 310 openings a year
- Typical U.S. entry requirement
- High school diploma or equivalent
- Less than 5 years of related work experience
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $44,070 | $48,480 | $58,000 | $73,120 | $83,650 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Train workers in proper operational procedures and functions and explain company policies.
- Furnish customers with information on events or activities.
- Collaborate with staff members to plan or develop programs of events or schedules of activities.
- Resolve customer complaints regarding worker performance or services rendered.
- Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Moderate exposure59 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 57
- Language-model AIOE 63
- GPTs-are-GPTs 56
Observed AI use today: Some (Anthropic Economic Index)
AI exposure for this job is moderate, and observed AI use is some. AI tools can help with writing schedules, answering event questions, and drafting activity plans. Training staff, working through ideas with a team, and resolving complaints face to face still depend on people.
Likely to change
- Building work schedules
- Answering customer questions about events
Still relies on people
- Training and coaching staff in person
- Calming and resolving customer complaints
Written with AI from the data on this page. Check with a career coach before making a decision.
Next steps from here
Related jobs that build on what you already do.
First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
Scheduling crews and setting work standards builds on your scheduling and training skills. AI exposure is lower, and pay is $68,100.
- Pay difference
- +$10,100 median
- AI exposure
- Moderate
- MA growth
- +3.0%
- To get started
- High school diploma or equivalent
First-Line Supervisors of Construction Trades and Extraction Workers
Leading workers, planning schedules, and keeping people safe carry over. Pay is $99,890, with 7.9% projected growth and lower AI exposure.
- Pay difference
- +$41,890 median
- AI exposure
- Moderate
- MA growth
- +7.9%
- To get started
- High school diploma or equivalent
First-Line Supervisors of Mechanics, Installers, and Repairers
Training workers and enforcing safety rules carry over to supervising repair crews. Pay is $94,970, and AI exposure is lower.
- Pay difference
- +$36,970 median
- AI exposure
- Moderate
- MA growth
- +5.1%
- To get started
- High school diploma or equivalent
Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
No college programs near Boston map to this job. Many people enter through on-the-job training or apprenticeship.
Talk to a career coach at the Office of Workforce Development about apprenticeships and City partner programs.
Related occupations
- First-Line Supervisors of Personal Service Workers
- First-Line Supervisors of Office and Administrative Support Workers
- First-Line Supervisors of Mechanics, Installers, and Repairers
- First-Line Supervisors of Non-Retail Sales Workers
- First-Line Supervisors of Housekeeping and Janitorial Workers
- First-Line Supervisors of Food Preparation and Serving Workers
- First-Line Supervisors of Farming, Fishing, and Forestry Workers
- First-Line Supervisors of Production and Operating Workers
- General and Operations Managers
- First-Line Supervisors of Construction Trades and Extraction Workers
Talk to a career coach
A coach at the Office of Workforce Development can help you plan your next step, and connect you with training, apprenticeships and City partner programs that are not listed here.
Talk to a career coach