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Boston Career Explorer

Sales and Related

Travel Agents

Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

Also called: Auto Travel Counselor, Beach Expert, Corporate Travel Consultant, Destination Specialist, International Travel Consultant, Tour Coordinator

Median pay in Greater Boston
$58,890
$28.31/hr
Jobs in Greater Boston
1,490
Massachusetts 2024–2034
+1.4%
220 openings a year
Typical U.S. entry requirement
High school diploma or equivalent
plus Moderate-term on-the-job training

Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.

Pay range in Greater Boston

Yearly pay in Greater Boston by percentile
10th25thMedian75th90th
$35,420$48,300$58,890$66,300$81,820

10% of workers earn less than the first figure and 10% earn more than the last.

What you’d do

  • Collect payment for transportation and accommodations from customer.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
  • Record and maintain information on clients, vendors, and travel packages.
  • Book transportation and hotel reservations, using computer or telephone.

AI and this job

AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.

Higher exposure84 of 100

The index averages three national research measures, each shown as a percentile of all jobs:

  • AIOE 77
  • Language-model AIOE 86
  • GPTs-are-GPTs 88

Observed AI use today: Substantial (Anthropic Economic Index)

Travel agent work has higher AI exposure, and observed AI use is already substantial. AI tools can help with computing trip costs, drafting itineraries, and keeping client records. Talking with customers about what they need and fixing travel problems still rely on people.

Likely to change

  • Computing travel and hotel costs
  • Drafting itineraries and tour packages

Still relies on people

  • Talking with clients about their needs
  • Helping customers solve travel problems

Written with AI from the data on this page. Check with a career coach before making a decision.

Next steps from here

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    You already know the travel industry and how to serve travelers. This job pays about $61,510 in Boston and has 10.2% projected growth.

    Pay difference
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    MA growth
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    High school diploma or equivalent

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    To get started
    High school diploma or equivalent

Training near Boston

College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).

1 program near Boston

Related occupations

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