Management
Gambling Managers
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
Also called: Casino Manager, Casino Operations Manager, Casino Shift Manager, Gaming Manager, Pit Manager, Shift Manager
- Median pay in Greater Boston
- $100,460
- $48.30/hr
- Jobs in Greater Boston
- 40
- Massachusetts 2024–2034
- Not published
- Typical U.S. entry requirement
- High school diploma or equivalent
- Less than 5 years of related work experience
Greater Boston: Boston-Cambridge-Newton, MA-NH metro area, May 2025. Growth and openings: Massachusetts statewide projection.
Pay range in Greater Boston
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $100,460 | $100,460 | $100,460 | $111,510 | $181,580 |
10% of workers earn less than the first figure and 10% earn more than the last.
What you’d do
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
AI and this job
AI exposure: how much of this job’s work AI tools can do or help with, based on national research. It is not a forecast of job loss.
Higher exposure70 of 100
The index averages three national research measures, each shown as a percentile of all jobs:
- AIOE 66
- Language-model AIOE 67
- GPTs-are-GPTs 78
Observed AI use today: Little or none (Anthropic Economic Index)
AI exposure is higher for this job, meaning AI tools could help with or change a good share of its tasks. Paperwork like tracking money and making schedules is where tools are most likely to help. Little or no observed AI use has been reported so far. Handling complaints, explaining rules, and removing suspected cheaters rely on people.
Likely to change
- Tracking money and doing paperwork
- Preparing schedules and attendance records
Still relies on people
- Handling upset customers face to face
- Deciding when to remove suspected cheaters
Written with AI from the data on this page. Check with a career coach before making a decision.
Next steps from here
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- Pay difference
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- AI exposure
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Training near Boston
College and school programs in the Boston metro area that lead to this job, with 2023-24 completions (IPEDS).
No college programs near Boston map to this job. Many people enter through on-the-job training or apprenticeship.
Talk to a career coach at the Office of Workforce Development about apprenticeships and City partner programs.
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Talk to a career coach
A coach at the Office of Workforce Development can help you plan your next step, and connect you with training, apprenticeships and City partner programs that are not listed here.
Talk to a career coach